Customer Support Center
Enter your search term here...
New support ticket
Check ticket status
Which social media platforms can WinnowPro post to on behalf of customers?
Can I use WinnowPro only for paid ads?
Can I use WinnowPro only for posts?
Can I use WinnowPro if I don’t have a Facebook account?
View all 19
All About Your Account
How do I change my WinnowPro password?
Changing the Facebook account linked to WinnowPro
I forgot my WinnowPro password. What should I do?
Granting others access to your WinnowPro account
Unlinking your Instagram account from WinnowPro
View all 22
Payment and Billing
How long is the discounted price valid for?
How do I change the credit card linked to my WinnowPro account?
When will my credit card be charged?
I canceled my account and my card was still charged. What should I do?
I paid my subscription fee but I don't want WinnowPro’s services any longer. What should I do?
View all 8
All About Posts and Ads
Can I edit a post or an ad that WinnowPro creates before it’s sent out?
Can I control the branding of my social media posts and ads?
Can I flag topics that should not be posted?
Can I include hashtags in my posts and ads?
How long will it take for my first post to be published online?
View all 19
Can I pay per post or ad?
Can I use WinnowPro to run only ads?
Is it free to run ads on WinnowPro?
How do I update payment for my Google Ads Account?
How do I update payment for my Facebook Ads account?
Help Desk Software